HR Shared Services in Healthcare Resource Packet

3 Hospital Systems, 3 Differing Approaches to HR Shared Services. This packet include 4 case studies:
- [Page 2] HCA HR Operations Center Part I: Implementation, Technology, and Measurement
- [Page 45] HCA HR Operations Center Part II: HR Shared Services Transformation Lessons Learned from the Field
- [Page 77] UnityPoint Health: Leveraging Millennial Engagement
- [Page 94] Employee Experience and Usability: Supporting the Mayo HR Shared Service Model
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