HR Shared Services in Healthcare Resource Packet

3 Hospital Systems, 3 Differing Approaches to HR Shared Services. This packet include 4 case studies:

[Page 2] HCA HR Operations Center Part I: Implementation, Technology, and Measurement
[Page 45] HCA HR Operations Center Part II: HR Shared Services Transformation Lessons Learned from the Field
[Page 77] UnityPoint Health: Leveraging Millennial Engagement
[Page 94] Employee Experience and Usability: Supporting the Mayo HR Shared Service Model

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